SIM not working sbroad

[Nickyjane76]

Sky suggests resetting settings via text but SIM isn't allowing calls or data. Phone is Samsung s22 and I've tried all online advice and settings tweaking. SIM out and back in, and phone restarted. Is there a quick fix? TIA x

[63johnw]

Hi @Nickyjane76  have you tried turning off automatic network selection in your phone settings then do a manual search and try other networks on that list ?

[Nickyjane76]

Yeah tried all 4 networks available and SIM unable to register x

[63johnw]

To try and get you some help @Nickyjane76  i have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 

[Nickyjane76]

Thanks x appreciate it 

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to chat.