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Discussion topic: SIM not working sbroad

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This message was authored by: Nickyjane76

SIM not working sbroad

Sky suggests resetting settings via text but SIM isn't allowing calls or data. Phone is Samsung s22 and I've tried all online advice and settings tweaking. SIM out and back in, and phone restarted. Is there a quick fix? TIA x
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This message was authored by: 63johnw

Re: SIM not working sbroad

Posted by a Superuser, not a Sky employee. Find out more

Hi @Nickyjane76  have you tried turning off automatic network selection in your phone settings then do a manual search and try other networks on that list ?

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This message was authored by: Nickyjane76

Re: SIM not working sbroad

Yeah tried all 4 networks available and SIM unable to register x

This message was authored by: 63johnw

Re: SIM not working sbroad

Posted by a Superuser, not a Sky employee. Find out more

To try and get you some help @Nickyjane76  i have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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This message was authored by: Nickyjane76

Re: SIM not working sbroad

Thanks x appreciate it 

This message was authored by: Mr+Flibbles+86

Re: SIM not working sbroad

Thanks for escalating this. We’ve sent an invite to chat.

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