26 May 2024 09:49 PM
Hi All,
Looking for some confirmation. I have roaming on and have data on my Moto Edge 40. I had to manually change the APN to the correct settings. However, no calls or texts despite have a VOLTE device.
I hope I am only paying the £2 per day, but I am not getting any text confirmations. Any guidance/answers wpuld be appreciated.
26 May 2024 09:50 PM
Posted by a Superuser, not a Sky employee. Find out moreCan you make calls or send texts ?
31 Jul 2024 09:08 PM
Hi,
I am actually using a Motorola ThinkPhone, which is not working in the US at all, despite meeting all the criteria. I have tried to resend settings, but the phone never receives them. I really do not want to have leave and go to another network. Any helps you can provide for this?
Cheers
31 Jul 2024 09:13 PM - last edited: 31 Jul 2024 09:13 PM
Posted by a Superuser, not a Sky employee. Find out moreWhen the passport activates you receive a text about the £2 charge, like this:
Hi. Your Roaming Passport Plus is active. It lasts 24 hours from 30/07/2024 at 17:46 UK Time. You're only charged for the data, calls and texts you use, and a £2.00 charge is added to your next bill. To avoid charges once your passport expires, turn off data roaming and avoid calls or texts. To add more data or manage your spend cap, visit sky.com/hub/mobile - having problems? Head to sky.com/roaming-problems
Have you received this?
31 Jul 2024 09:18 PM
No, as in I get no service at all. I can not make a call, my phone is a brick at this point. I have had to buy a basic phone whilst ou there in order for it to work. This gets the text messages, but my motorola does not get anything.
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