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Discussion topic: Roaming Passport Plus Stopped working

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This message was authored by RU24 This message was authored by: RU24

Roaming Passport Plus Stopped working

Hi

 

I've been in US for around a week and my roaming passport has suddenly stopped working. I received a welcome text and everything was working fine, but now can't send receive texts or make calls. I keeping getting a pop up saying refreshing sim data. Can anyone help please.

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This message was authored by caesarome This message was authored by: caesarome

Re: Roaming Passport Plus Stopped working

Posted by a Superuser, not a Sky employee. Find out more

Although you don't have to have it set do you have a spending cap set and if you do is it high enough to cover you stay at £2 per day ?

 

Failing that have you done a manual search for all available networks to see if your device will connect to a diffeeent one that then works ?

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Roaming Passport Plus Stopped working

Posted by a Superuser, not a Sky employee. Find out more

I had to restart my phone a couple of times.

 

(But check the spend cap as above)

I am just another Sky customer and my views are my own
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