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Discussion topic: Roaming Charges

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This message was authored by: Paddywhelan3

Roaming Charges

I had a notification from the My Sky app yesterday saying I could now roam in 120 countries using my current data plan at no extra cost. However, when I clicked on the notification it too me to the app main page rather than to a page about the roaming to find out more. 

Did anyone else get the notification? Or shed any light on it as I cannot see any articles around the update anywhere making me think it was sent in error perhaps.

 

cheers 

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This message was authored by: 63johnw

Re: Roaming Charges

Posted by a Superuser, not a Sky employee. Find out more

Hi @Paddywhelan3  i haven't seen any announcements from sky to say this, they have added extra countries to the roaming passport plus list charging £2 for 24 hours use but I haven't seen or can find anything relating to the introduction of free roaming. 

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This message was authored by: caesarome

Re: Roaming Charges

Posted by a Superuser, not a Sky employee. Find out more

@Paddywhelan3 

All countries and charges are shown here:

 

https://www.sky.com/help/articles/sky-mobile-roaming-destinations-and-charges

 

Other than that I can't find any articles about it.

 

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This message was authored by: 63johnw

Re: Roaming Charges

Posted by a Superuser, not a Sky employee. Find out more

@Paddywhelan3  Are you UK based or ROI ? 

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This message was authored by: PandJ2020

Re: Roaming Charges

Posted by a Superuser, not a Sky employee. Find out more

@63johnw wrote:

@Paddywhelan3  Are you UK based or ROI ? 


From OP's name I would guess ROI.

 

And here's the page: https://www.sky.com/help/articles/mobile-roi-roaming-charges

 

...and it seems like inclusive:

Roam Like Home

All Sky Mobile customers can roam in 44 European destinations and in the UK at no extra cost. Use your data and unlimited standard calls and texts just as you would at home.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Paddywhelan3

Re: Roaming Charges

Thanks for your replies. Maybe I miss read the notification! 

This message was authored by: 63johnw

Re: Roaming Charges

Posted by a Superuser, not a Sky employee. Find out more

Yeah @PandJ2020  occurred to me after posting as I remembered that ROI (being in EU) still have free roaming. 

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This message was authored by: Paddywhelan3

Re: Roaming Charges

Don't let the name fool you, I'm UK based 👍

This message was authored by: 63johnw

Re: Roaming Charges

Posted by a Superuser, not a Sky employee. Find out more

Thanks for confirming @Paddywhelan3  will see if anyone else receives any messages. 

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