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Discussion topic: Returning old phone

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This message was authored by: Frankie1110

Message posted on ‎07 Feb 2025 08:29 PM

Returning old phone

How on earth do you fold the box to return an old phone to sky. The instructions make no sense at all!

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎08 Feb 2025 05:38 AM

Re: Returning old phone

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@Frankie1110 

Is there anything on Youtube regarding this ?

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Message posted on ‎08 Feb 2025 07:47 AM

Re: Returning old phone

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Hi @Frankie1110  is it anything like this ?

 

https://youtu.be/1bV0FD3Rtnw?si=bS7gX7YQtcwnh0Da

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This message was authored by: Frankie1110

Message posted on ‎08 Feb 2025 08:32 AM

Re: Returning old phone

Unfortunately not, the only videos I can find are of packaging sky hub or sky q boxes.

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Message posted on ‎08 Feb 2025 08:34 AM

Re: Returning old phone

I wish, no not like this, so frustrating. I'm going to try and talk to someone at sky now.

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This message was authored by: 63johnw

Message posted on ‎08 Feb 2025 08:43 AM

Re: Returning old phone

Posted by a Superuser, not a Sky employee. Find out more
@Frankie1110 wrote:

I wish, no not like this, so frustrating. I'm going to try and talk to someone at sky now.

I have also raised this with sky @Frankie1110  i will post back here if I get anything helpful. 

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