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Discussion topic: Returning old phone

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Frankie1110
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Returning old phone

‎07 Feb 2025 08:29 PM

How on earth do you fold the box to return an old phone to sky. The instructions make no sense at all!

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caesarome
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Re: Returning old phone

‎08 Feb 2025 05:38 AM

Posted by a Superuser, not a Sky employee. Find out more

@Frankie1110 

Is there anything on Youtube regarding this ?

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63johnw
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Re: Returning old phone

‎08 Feb 2025 07:47 AM

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Hi @Frankie1110  is it anything like this ?

 

https://youtu.be/1bV0FD3Rtnw?si=bS7gX7YQtcwnh0Da

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Frankie1110
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Re: Returning old phone

‎08 Feb 2025 08:32 AM

Unfortunately not, the only videos I can find are of packaging sky hub or sky q boxes.

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Frankie1110
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Re: Returning old phone

‎08 Feb 2025 08:34 AM

I wish, no not like this, so frustrating. I'm going to try and talk to someone at sky now.

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63johnw
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Re: Returning old phone

‎08 Feb 2025 08:43 AM

Posted by a Superuser, not a Sky employee. Find out more
@Frankie1110 wrote:

I wish, no not like this, so frustrating. I'm going to try and talk to someone at sky now.

I have also raised this with sky @Frankie1110  i will post back here if I get anything helpful. 

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