18 Jan 2025 09:45 AM
I have returned from a trip out of the EU where I turned my mobile service & data roaming off and didn't use my data.
I have returned and my phone won't connect to a network and keeps coming up with SOS sign.
I have turned my mobile data on/off, phone on/off, made sure all updates are done etc. and still not working.
Does anyone know how to fix this please?
18 Jan 2025 10:27 AM
Posted by a Superuser, not a Sky employee. Find out moreHave you made sure this is set to home:
Apple:
Settings > Mobile Service > SIM Applications > Make sure this is set to Abroad..
Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Abroad.
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