0

Discussion topic: Returning from abroad

Reply
This message was authored by F0w This message was authored by: F0w

Returning from abroad

I have returned from a trip out of the EU where I turned my mobile service & data roaming off and didn't use my data. 
I have  returned and my phone won't connect to a network and keeps coming up with SOS sign.

I have turned my mobile data on/off, phone on/off, made sure all updates are done etc. and still not working. 
Does anyone know how to fix this please? 

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Returning from abroad

Posted by a Superuser, not a Sky employee. Find out more

@F0w 

Have you made sure this is set to home:

 

Apple:
Settings > Mobile Service > SIM Applications > Make sure this is set to Abroad..


Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Abroad.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion