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Discussion topic: Returning faulty iPhone

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Taylor24
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This message was authored by Taylor24 This message was authored by: Taylor24

Returning faulty iPhone

‎08 Feb 2025 10:58 AM

Hi I'm trying to return a faulty phone and I have been sent two packages to return,both with different reference numbers etc just wondering why I have been sent two and should I just use one? 

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Returning faulty iPhone

‎08 Feb 2025 01:05 PM

Posted by a Superuser, not a Sky employee. Find out more

@Taylor24 

I should imagine that both will go to the same place so no matter which one you use make sure you get and keep proof of posting.

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