Discussion topic: I want return the S25 device back

This message was authored by: Rashi1 · ‎08 Feb 2025

I want to return my S25 device back I have order wrong device

This message was authored by: daveNOS · ‎08 Feb 2025

@Rashi1 You will have to call Sky to arrange the return.

This message was authored by: caesarome · ‎08 Feb 2025

Ordeing another device will mean that you will be credit checked again.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Daniel0210 · ‎08 Feb 2025

@Rashi1
As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund

Keep any subsequent proof of posting safe and indefinitely.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: I want return the S25 device back

I want return the S25 device back

All Replies

Re: I want return the S25 device back

Re: I want return the S25 device back

Re: I want return the S25 device back

Was this discussion not helpful?

Search Sky Community

Start a new discussion