0

Discussion topic: I want return the S25 device back

Reply
This message was authored by: Rashi1

I want return the S25 device back

I want to return my S25 device back I have order wrong device

Reply

All Replies

This message was authored by: daveNOS

Re: I want return the S25 device back

Posted by a Superuser, not a Sky employee. Find out more

@Rashi1 You will have to call Sky  to arrange the return.

This message was authored by: caesarome

Re: I want return the S25 device back

Posted by a Superuser, not a Sky employee. Find out more

@Rashi1 

Ordeing another device will mean that you will be credit checked again.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Daniel0210

Re: I want return the S25 device back

Posted by a Superuser, not a Sky employee. Find out more

@Rashi1 
As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund

Keep any subsequent proof of posting safe and indefinitely. 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Reply