Discussion topic: I want return the S25 device back
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Message posted on 08 Feb 2025 12:48 PM
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I want return the S25 device back
I want to return my S25 device back I have order wrong device
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Message posted on 08 Feb 2025 12:49 PM
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Re: I want return the S25 device back
@Rashi1 You will have to call Sky to arrange the return.
Message posted on 08 Feb 2025 01:03 PM
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Re: I want return the S25 device back
Ordeing another device will mean that you will be credit checked again.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 08 Feb 2025 01:05 PM
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Re: I want return the S25 device back
@Rashi1
As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
Keep any subsequent proof of posting safe and indefinitely.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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