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Discussion topic: Returning a device
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This message was authored by: Dandy1990
Message posted on 27 Nov 2024 12:08 PM
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Returning a device
Hi I ordered a device 29 days ago am I able to return it still ?thanks
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 27 Nov 2024 12:12 PM
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Re: Returning a device
You should still be within the cooling off period so you should be able to return it and have the contract cancelled but to do so you will need to call Sky.
150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
Try saying nothing when spoken to by the bot.
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