I returned my device a week ago through 24h fast post, but I didn't get any response for it yet, did they recieved it or not, and also about my refund.
I know refund may take time, but need to is it reached or not, even customer care don't know.
If this was part of a swap it takes a while for the returned device to be received, processed, checked for damage and faults and then valued.
As we are customers here we don't know what the refund was for.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Thanks for clarifying that. I would just keep your proof of posting indefinitely in case Sky message you to say it hasn't been received.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
