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Discussion topic: Return

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Avatar for Aaron20
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This message was authored by: Aaron20

Message posted on ‎29 Apr 2025 07:29 AM

Return

I want to return iPad 2025

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎29 Apr 2025 07:33 AM

Re: Return

Posted by a Superuser, not a Sky employee. Find out more

Hi @Aaron20  as long as you are within the 31 day cooling off period then you need to call sky to arrange a return. Can't be done here or online. Call on 150 from a sky sim. 

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This message was authored by: Daniel0210

Message posted on ‎29 Apr 2025 07:59 AM

Re: Return

Posted by a Superuser, not a Sky employee. Find out more

@Aaron20 
If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund

Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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