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This message was authored by: Nitaferns

Message posted on ‎29 Nov 2024 12:45 PM

Return

Hi I'd like to return my iPhone 16 as I'm not happy with the size.

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This message was authored by: 63johnw Answer

Message posted on ‎29 Nov 2024 12:47 PM

Re: Return

Posted by a Superuser, not a Sky employee. Find out more

Hi @Nitaferns  provided you are still in the 31 day cooling off period then you need to call sky on 150 to arrange this. Outside that window and you can't. 

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Avatar for 63johnw
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This message was authored by: 63johnw Answer

Message posted on ‎29 Nov 2024 12:47 PM

Re: Return

Posted by a Superuser, not a Sky employee. Find out more

Hi @Nitaferns  provided you are still in the 31 day cooling off period then you need to call sky on 150 to arrange this. Outside that window and you can't. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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This message was authored by: Daniel0210

Message posted on ‎29 Nov 2024 04:15 PM

Re: Return

Posted by a Superuser, not a Sky employee. Find out more

@Nitaferns 

It's also worth mentioning that if you order an alternative you'll be credit checked again. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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