Return mobile

[Pendleside51-]

Please can you send me a return label for mobile 

[Daniel0210]

@Pendleside51- 

Is this a new mobile now unwanted? 

If so, as long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund

Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.

[caesarome]

@Pendleside51- 

If you still have the packaging the there should be a return label for it on the inside of it that you can use along with the box that it came in.