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Discussion topic: New upgrade

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This message was authored by Ruby+bear This message was authored by: Ruby+bear

New upgrade

Want to upgrade my iPhone 11

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: New upgrade

Posted by a Superuser, not a Sky employee. Find out more

Is it currently under a swap contract with Sky?

I am just another Sky customer and my views are my own
This message was authored by caesarome This message was authored by: caesarome

Re: New upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Ruby+bear 

If you are still paying for your iphone 11 then you can do it here (further down the page):

 

https://www.sky.com/help/articles/sky-mobile-upgrade

 

If you don't want a new sim then make sure you select the "I do not need a new plan/sim" option.

 

If you are struggling with this then give Sky a call on the free 150 number to do it.

 

If sending a phone back to Sky then make sure you get and keep proof of delivery.

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