This discussion topic has been answered Discussion topic: Restriction on mobile
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Message posted on 08 Jan 2026 07:26 AM
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Hey, so I had a message on my sky app telling me my mobile services were restricted and that i needed to pay my bill. I have since paid my bill and trying to reinstate my services. But every time I input the details for direct debit (correctly) a message pops up saying change payment method unsuccessful but this a step to reinstate? I'm so confused. This has never happened before
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Message posted on 08 Jan 2026 09:35 AM
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Try calling Sky on 150 for help with this.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on 08 Jan 2026 09:35 AM
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Try calling Sky on 150 for help with this.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 08 Jan 2026 09:41 AM
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Re: Restriction on mobile
Thankyou
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