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Discussion topic: Restricted account
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This message was authored by: Chazza3
Message posted on 14 Nov 2025 07:04 AM
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Restricted account
My sky mobile account is restricted even though it's fully paid I can't see my bill... and I can't. Make calls as the account is restricted
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 14 Nov 2025 10:11 AM
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Re: Restricted account
To be clear you are seeing a restricted message when trying to access your bill and you also can't make calls.
You might be able to call Sky on 150 about this which you will need to do.
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If you need help please provide as much information as you can
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