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Discussion topic: Requesting an eSIM

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This message was authored by RJW4 This message was authored by: RJW4

Requesting an eSIM

I bought a new iPhone 15 from sky to replace my iPhone XS Max. However, I cannot convert my existing sim to an eSIM. I have tried using my Sky App and have also called Sky twice. However, despite this I have not received an e-mail allowing me to install the eSIM. Without this I cannot use my new phone. What should I do?


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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Requesting an eSIM

Posted by a Superuser, not a Sky employee. Find out more

Hi @RJW4  you can't put the sim from your XS max into your new phone. That will work. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Requesting an eSIM

Posted by a Superuser, not a Sky employee. Find out more

Hi @RJW4  you can't put the sim from your XS max into your new phone. That will work. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Reply

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