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Discussion topic: Replacement sim

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Dwaineharris12
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This message was authored by Dwaineharris12 This message was authored by: Dwaineharris12

Replacement sim

‎07 Sep 2024 11:31 AM

I ordered a new sim card for my mobile but still haven't received it and I'm with out a phone at the moment and hospital trying to get hold of me any news when it will arrive I can't get an esim on this phone so need a physical sim card
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63johnw
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This message was authored by 63johnw This message was authored by: 63johnw

Re: Replacement sim

‎07 Sep 2024 11:37 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dwaineharris12  they are normally sent 1st class Royal Mail. If it hasn't arrived you could order another one, make sure the address on your account is correct, if they both then arrive just activate one of them. 

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