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Discussion topic: Replacement Sim card if phone not working

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This message was authored by: Paula113

Replacement Sim card if phone not working

How do I get a new sim card if after trouble shooting says I need a new one. And I cannot ring up as my sim card is damaged. 

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This message was authored by: 63johnw

Re: Replacement Sim card if phone not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @Paula113  you could try the social media links at the bottom of this page but usually replacement sims can only be ordered by calling sky. 

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This message was authored by: Paula113

Re: Replacement Sim card if phone not working

Thanks bit of a system fail on sky's part when the problem is my phone won't work  then why not phone us, wish I could. The site is so hard to navigate, but will try the links.

This message was authored by: Lindacarnie

Re: Replacement Sim card if phone not working

I cannot call direct as my SIM cArd is Not working I need it replaced asap,or I will cancel my accoun t with you 

This message was authored by: caesarome

Re: Replacement Sim card if phone not working

Posted by a Superuser, not a Sky employee. Find out more

@Lindacarnie 

You are not talking to Sky as we are customers like you so if you can't call then you can also contact Sky via social media:


https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

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