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Discussion topic: Replacement Sim Card

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This message was authored by: TracyH1975

Replacement Sim Card

Good evening

 

i ordered a replacement SIM card for my Samsung tablet, however it has not arrived as yet. I meant to message sooner but with the hustle and bustle of Christmas it completely slipped my mind.  Can you check if this has been sent out as it's asking me to activate it on the app but there's no physical card for me to activate.

 

Thanks 

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This message was authored by: PandJ2020

Re: Replacement Sim Card

Posted by a Superuser, not a Sky employee. Find out more

@TracyH1975 wrote:

  Can you check if this has been sent out


No as we're just other customers here.

 

They are sent via Royal Mail so can be delayed over Christmas.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: TracyH1975

Re: Replacement Sim Card

Hi

 

i still have not received my SIM card as yet.  Can you please look into this?


Thank you

This message was authored by: 63johnw

Re: Replacement Sim Card

Posted by a Superuser, not a Sky employee. Find out more

Hi @TracyH1975  as this isn't sky CS no one can do that here. You will need to call sky for help with this or try the social media links at the bottom of this page. 

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This message was authored by: caesarome

Re: Replacement Sim Card

Posted by a Superuser, not a Sky employee. Find out more

@TracyH1975 

As we are customers here only we can not look into this for you. What we can say is these are sent via Royal Mail so usually should be with you within a few days.

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