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Discussion topic: Renewed sky contract

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Avatar for Foundling
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This message was authored by: Foundling

Message posted on ‎12 Nov 2024 08:08 PM

Renewed sky contract

Why have I got a new SIM card when I am already a Sky customer?

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎12 Nov 2024 08:10 PM

Re: Renewed sky contract

Posted by a Superuser, not a Sky employee. Find out more

Hi @Foundling  have you taken out a new sim plan ? 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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This message was authored by: caesarome

Message posted on ‎12 Nov 2024 08:19 PM

Re: Renewed sky contract

Posted by a Superuser, not a Sky employee. Find out more

@Foundling 

Did you order a new mobile as these come with a sim by default so if you don't activate it then you will not be charged for it.

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This message was authored by: Foundling

Message posted on ‎12 Nov 2024 08:44 PM

Re: Staying with SKY mobile, PAC code issue

I have found Sky assistance useless. I have a new sim for some reason and was asked for pax code - why??

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This message was authored by: Foundling

Message posted on ‎12 Nov 2024 08:46 PM

Re: Staying with SKY mobile, PAC code issue

I still have same phone and simply renewed contract. It has been a nightmare but Sky don't really care as long as they have your contract. I will move after 22 years at end of current contract as they just can't get it right!

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This message was authored by: Foundling

Message posted on ‎12 Nov 2024 08:48 PM

Re: Staying with SKY mobile, PAC code issue

Why should I need a new SIM card anyway?

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This message was authored by: caesarome

Message posted on ‎12 Nov 2024 09:33 PM

Re: Staying with SKY mobile, PAC code issue

Posted by a Superuser, not a Sky employee. Find out more
@Foundling wrote:

I still have same phone and simply renewed contract. It has been a nightmare but Sky don't really care as long as they have your contract. 

@Foundling 

How did you renew your sim contract, did you do it online or by calling Sky ?

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