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Discussion topic: Reinstate mobile services
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This message was authored by: Eira
Message posted on 17 Jan 2025 10:42 AM
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Reinstate mobile services
Hello My mobile bill was paid this morning but I am still u able to use my services? Please can you tell me when my services will be reinatated
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This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on 17 Jan 2025 10:48 AM
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Re: Reinstate mobile services
Usually when the payment clears into Sky's account. As it's Friday that may be Monday now.
Try calling Sky on 150 - see if you can get through...
I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 17 Jan 2025 10:55 AM
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Re: Reinstate mobile services
And… Sky won’t reinstate services until you’ve paid what is owed and set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well. It’s worth noting that it you’re in arrears for 56+ days Sky can fully terminate your subscription.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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