Refused due to background checks

[Becca19771]

They don't just use Experian. In my case it was equifax. My address isn't on their database 

[PaulPounder]

Both my Equifax and Experian are really good, so I don't know what the issue is.

I rang them and they said it had been cancelled but didn't know why. The only thing I can think of is that I was ordering one and my wife was ordering one for her and our daughter and they thought three phones at the same time from the same address is a bit dodgy 🙂 

I suppose it's Sky that lose out then.

[Becca19771]

This is what I said to them when I called them this evening. They get £70 a month from me (tv and daughters phone) I've been a customer for 23 years they told me tonight. Lived at my current address for 10 years. No issues. So when they wouldn't accept me, I now get a sim from lebera (bounce off Vodaphone) and I rent my phone from music magpie and upgrade every year. Costs £30 a month. I'll be doing the same in January when I finish paying my daughters off sky. 

[Michelle1900]

It's seems crazy doesn't it?