Refunding text received

[Chaudhary1]

I didnt apply for any refunded but today at 8 o clock i received a text of refunding my mobile upfront fee why?

i didnt apply for that

and i want my decive

[caesarome]

@Chaudhary1 

Are you sure this text message from Sky, did you want you to click a link in it ?

If it was from Sky and you have placed an order have you received an email about your ordering being cancelled because if you did the chances as this might have happened if you had failed the second more enhanced credit check.

[Chaudhary1]

I received text not email 

secondly its more than a week ago i applied 

third the link just open sky website 

and it in app it show completed and coming soon

[caesarome]

@Chaudhary1 

All you can do is to ask Sky by calling them about this to see what they say.