Refund

[Mamta]

My order canceled but my credit not refunded 30 days already done

[Mamta]

I am ordered 15 December 

[caesarome]

@Mamta 

Are you saying your ordered a mobile, you paid an upfront amount and the order was cancelled, if so you should be refunded within 3 weeks.

[Mamta]

Already 3 week done

[caesarome]

Then you will need to call Sky.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

[Mamta]

I have no sim sky

[PandJ2020]

---

@Mamta wrote:

I have no sim sky

---

The number works from any network.

[caesarome]

If you don't have a phone then you will have to use social media to contact Sky as you can get in touch with them via whatapp and facebook messenger.