Sky Mobile
0

Discussion topic: Refund due to no signal

Reply
Lannyj
What's this?
This message was authored by Lannyj This message was authored by: Lannyj

Refund due to no signal

‎27 Aug 2024 12:59 PM

I have had no signal at all for over a week due to some upgrade work in my area. The work was never communicated to users, we just lost signal overnight. How do I request a refund for having no signal for almost 10 days?

Report post
Post 1 of 3
318 Views
Reply
0 Likes
Reply

All Replies

PandJ2020
What's this?
Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Refund due to no signal

‎27 Aug 2024 01:02 PM

Posted by a Superuser, not a Sky employee. Find out more

you'll have to call - 150 from your phone (when working)

I am just another Sky customer and my views are my own
Report post
Post 2 of 3
313 Views
Reply
0 Likes
Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Refund due to no signal

‎27 Aug 2024 01:03 PM

Posted by a Superuser, not a Sky employee. Find out more

@Lannyj 

Once it's fully up and running give Sky a call and ask for a credit on your account for the length of time you've been without service. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 3 of 3
311 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion