6

This discussion topic has been answered Discussion topic: Invoice number needed for latest mobile purchase - Where is it?

Reply
This message was authored by: Villordsutch

Invoice number needed for latest mobile purchase - Where is it?

Hello all,

I need to find the invoice number for the Sky Mobile handset I purchased at the end of last week.  

I've been through all the emails and there's no invoice number.

I looked at my bill and I found a number that begins with PP 

Is this the invoice number?  If not, does anyone know where it can be found?

Thank you


Best Answers
This message was authored by: Daniel0210 Answer

Re: Invoice number needed for latest mobile purchase - Where is it?

Posted by a Superuser, not a Sky employee. Find out more

@Villordsutch 

Is this to claim a free gift?

If it is what you need to add is your agreement number minus the letters. The agreement number should be found in your message centre

https://messages.sky.com/message-centre


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: Daniel0210 Answer

Re: Invoice number needed for latest mobile purchase - Where is it?

Posted by a Superuser, not a Sky employee. Find out more

@Villordsutch 

Is this to claim a free gift?

If it is what you need to add is your agreement number minus the letters. The agreement number should be found in your message centre

https://messages.sky.com/message-centre


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Did this answer not help you?

Avatar for Villordsutch
Level 4 icon
Topic Author
This message was authored by: Villordsutch

Re: Invoice number needed for latest mobile purchase - Where is it?

So on my PDF I've downloaded, from the message address,, the agreement number starts with a PP.  I just remove these two letters and post that?

 

 

This message was authored by: Daniel0210

Re: Invoice number needed for latest mobile purchase - Where is it?

Posted by a Superuser, not a Sky employee. Find out more

@Villordsutch 

Previous posts suggest you put the agreement number in the order number tab without the letters.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Avatar for Villordsutch
Level 4 icon
Topic Author
This message was authored by: Villordsutch

Re: Invoice number needed for latest mobile purchase - Where is it?

Fantastic.  I've scanned my documents and found the agreement number listed.  Thanks for the help here.

This message was authored by: Yay

Re: Invoice number needed for latest mobile purchase - Where is it?

I want my purchase bill

This message was authored by: caesarome

Re: Invoice number needed for latest mobile purchase - Where is it?

Posted by a Superuser, not a Sky employee. Find out more

Your bill can be found here;

 

https://www.sky.com/mobile-bill

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply