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Discussion topic: Invoice number needed for latest mobile purchase - Where is it?

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This message was authored by Villordsutch This message was authored by: Villordsutch

Invoice number needed for latest mobile purchase - Where is it?

Hello all,

I need to find the invoice number for the Sky Mobile handset I purchased at the end of last week.  

I've been through all the emails and there's no invoice number.

I looked at my bill and I found a number that begins with PP 

Is this the invoice number?  If not, does anyone know where it can be found?

Thank you


Best Answers
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Invoice number needed for latest mobile purchase - Where is it?

Posted by a Superuser, not a Sky employee. Find out more

@Villordsutch 

Is this to claim a free gift?

If it is what you need to add is your agreement number minus the letters. The agreement number should be found in your message centre

https://messages.sky.com/message-centre


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Invoice number needed for latest mobile purchase - Where is it?

Posted by a Superuser, not a Sky employee. Find out more

@Villordsutch 

Is this to claim a free gift?

If it is what you need to add is your agreement number minus the letters. The agreement number should be found in your message centre

https://messages.sky.com/message-centre


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Villordsutch
Topic Author
This message was authored by Villordsutch This message was authored by: Villordsutch

Re: Invoice number needed for latest mobile purchase - Where is it?

So on my PDF I've downloaded, from the message address,, the agreement number starts with a PP.  I just remove these two letters and post that?

 

 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Invoice number needed for latest mobile purchase - Where is it?

Posted by a Superuser, not a Sky employee. Find out more

@Villordsutch 

Previous posts suggest you put the agreement number in the order number tab without the letters.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Villordsutch
Topic Author
This message was authored by Villordsutch This message was authored by: Villordsutch

Re: Invoice number needed for latest mobile purchase - Where is it?

Fantastic.  I've scanned my documents and found the agreement number listed.  Thanks for the help here.

This message was authored by Yay This message was authored by: Yay

Re: Invoice number needed for latest mobile purchase - Where is it?

I want my purchase bill

This message was authored by caesarome This message was authored by: caesarome

Re: Invoice number needed for latest mobile purchase - Where is it?

Posted by a Superuser, not a Sky employee. Find out more

Your bill can be found here;

 

https://www.sky.com/mobile-bill

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