01 Jan 2025 05:09 PM
Evening,
I ordered an Iphone 16 and it says it is going to be delivered this friday.
When i click on the link to track order through DPD, it shows an order that was delivered in April?
I have never ordered through sky before so quite confused, I have downloaded the DPD app and inserted the unique tracking number SKY sent me through email however it shows that previous order.
Has this happened to anyone before?
Thanks
01 Jan 2025 05:14 PM - last edited: 01 Jan 2025 05:15 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat shows via your Sky account here:
https://www.sky.com/ordertracking
It will not show via DPD until they have your order which they might not do just yet so this might be why you are seeing your previous order.
01 Jan 2025 05:14 PM - last edited: 01 Jan 2025 05:15 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat shows via your Sky account here:
https://www.sky.com/ordertracking
It will not show via DPD until they have your order which they might not do just yet so this might be why you are seeing your previous order.
01 Jan 2025 05:20 PM
Thank you for your reply!
I have never ever ordered through sky before, i am on the phone with them right now so will update with result.
01 Jan 2025 05:25 PM
Just rang sky, they said there was a technical issue and it has been brought to a higher team member.
They said to expect the new tracking reference either tonight or tomorrow, so fingers crossed.
22 Jan 2025 01:47 PM
Hi,
Did you get your order? I'm having the exact same issue at the moment
22 Jan 2025 10:19 PM
Hey! Yes i did.
They will send you the right reference number closer to your order. 🙂
Mine came on the date it was supposed to, perfect condition.
Hope this helps you!
22 Jan 2025 10:20 PM
Hey! Yes i did.
They will send you the right reference number closer to your order. 🙂
Mine came on the date it was supposed to, perfect condition.
Hope this helps you!
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion