Unable to pay off mobile credit agreement online

[MySkyAndre]

Seems to be a recurring issue with Sky... Tried a few days last week and received the message you posted. After a few days called them up and they could not take payment over the phone due to 'glitching' all day and to wait 48hrs. Been 4 days now and tried again - same! 😟

Almost like they would rather the guaranteed monthly income than paid up accounts 🫤.

[caesarome]

@MySkyAndre 

Have you called them back after waiting the 48 hours ?

[MySkyAndre]

I have not called back yet. Will give it another day and possibly try them on Tuesday again. 

[MySkyAndre]

Update: Again unable to pay online / in App but called and we managed to get one of them completed. Then seemed to be blocked from paying any of the others... HOWEVER... I was then able to do the rest online.  All good again.