@Emily138
Any roaming, any non inclusive calls made, any picture messages sent? They all add up. As customers we can't see your bills so compare a recent bill to one where you were paying a lesser amount.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
