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Discussion topic: Charged for scam call

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This message was authored by: CathyAnne12

Message posted on ‎03 Jan 2025 11:00 PM

Charged for scam call

I have been charged over £40 for a scam call that I didn't make. A quick Google search confirms the number is a scam. Sky have charged me for this call. How do I dispute the charge and prevent it from happening again? 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎04 Jan 2025 06:27 AM

Re: Charged for scam call

Posted by a Superuser, not a Sky employee. Find out more

@CathyAnne12 

Does your device show that the number has been dialled? Could anyone else in your household have dialled it? You'll need to call Sky to dispute it. Just dial 150 free from your Sky mobile once the phone lines reopen later. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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