No network connection - Calls

[Josephlee]

Hi i have taken sky sim out of old phone and put into new phone which is already unlocked ,its connected to wfi but not mobile data ,i cant make calls or anything can you help thanks .

[caesarome]

@Josephlee 

Try getting the settings sent to your phone:

Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.