RIP

[Anthony412]

These have ripped me off for months an your service is very poor you can't even understand your staff I'll be taking these further 

[63johnw]

Hi @Anthony412  you aren't talking to sky CS here, just mainly fellow customers, do have a question that we may be able to help with ? 

[Daniel0210]

@Anthony412 
You may be aware already but you haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

Have you a question we can help with? 

[Anthony412]

You don't out the 51 back in my bank I'll cancel direct debit 

[PandJ2020]

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@Anthony412 wrote:

You don't out the 51 back in my bank I'll cancel direct debit 

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Did you read the replies?

cancelling your DD won't get the result you want and may even impact your credit record.

[Daniel0210]

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@Anthony412 wrote:
 I'll cancel direct debit 

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@Anthony412 

Presumably you came on here to get advice in which case cancelling the payment method is definitely not recommended and it will cause additional problems. The relevant services will be restricted, you won't be able to call Sky, the account can't be cancelled, late payment fees will be added and eventually Sky could involve a debt recovery company which may affect your credit rating.