Push a new Sim in a different phone

[Swinger]

I'm trying to work out if I put my new Sim in my old card 1st to get relevant information because when we're trying to Put the Sky Sim in my old phone it's not working

[63johnw]

Hi @Swinger  not sure what you are trying to do ? Can you explain a bit more ? Have you received a new sim form sky ? Have you activated it ? Are you a new sky customer ? Are you transferring from a different network and bringing a number to sky ?