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Discussion topic: Problems travelling in India

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This message was authored by: MM42

Problems travelling in India

Travelling alone in India and did not want to put a spend cap in place as out of WiFi areas a lot. Sky have now stopped me from using my phone despite being in 4 or 5 g areas. How do I get access to let my family know I'm ok

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This message was authored by: caesarome

Re: Problems travelling in India

Posted by a Superuser, not a Sky employee. Find out more

@MM42 

Why do you say Sky have stopped you from using your phone, what is happening when you try to make a call ?

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This message was authored by: TimmyBGood

Re: Problems travelling in India

Posted by a Superuser, not a Sky employee. Find out more

@MM42 

 

As it's very easy to spend hundreds or even thousands of pounds rather quickly at 'rest of the world' rates (£2.16 per megabyte, £2.16 per minute making a call, £1.80 per minute receiving a call) it would be irresponsible for any cellular company to offer such a facility without having limits.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: MM42

Re: Problems travelling in India

It's saying they are unable to make the connection . I'm now thankfully for a day or two in an area with intermittent WiFi but thank you for responding. Kind regards 

This message was authored by: caesarome

Re: Problems travelling in India

Posted by a Superuser, not a Sky employee. Find out more

Next time that happens see if your phone will connect to a different network.

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