Paying double bill, refund help!

[Jessiie]

Hello, 

So I got a sky mobile contract and when my first bill was due it said I didn't have a direct debit. (Couldn't remember if I set one up or not).

So I manually paid the bill. A few days later the bill goes out via DD! 

Is there any way to get this refunded? 

I'd rather not be in credit if I have a DD paying it monthly. 

Thanks 

[caesarome]

@Jessiie 

Do you now see a credit on your account as it is this that can be refunded,

[Jessiie]

Hey, yeah my account now says credit. Do I have to call or something to get this back?