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Discussion topic: Problem with my phone contract

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Avatar for Carterj9
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This message was authored by: Carterj9

Message posted on ‎09 Sep 2025 04:26 PM

Problem with my phone contract

Iv somehow only just noticed that there are 2 mobile plans on my phone contract. I upgreated my phone from the iPhone 13 to the 15 and my old plan is still active and Iv been paying it for month and month on end 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎09 Sep 2025 04:51 PM

Re: Problem with my phone contract

Posted by a Superuser, not a Sky employee. Find out more

Data plans will only stop if you cancel them.

 

I presume you're using a new phone number then?  (As any new SIM you activate will have a new number)

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: 63johnw

Message posted on ‎09 Sep 2025 04:58 PM

Re: Problem with my phone contract

Posted by a Superuser, not a Sky employee. Find out more

Hi @Carterj9  did you send your old phone back to sky ? 

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