Problem with IVR to 0330

[Jan1806]

When phoning from any SKY phone the IVR options don't work to Peterborough u3a 

 They are OK from other providers

[caesarome]

@Jan1806 

Not sure what you mean so can we ask why you were trying to call Sky ?

[Jan1806]

The problem is ringing out from a Sky mobile or landline. The IVR works fine on Peterborough u3a if from other providers

[Daniel0210]

@Jan1806 

Can I ask what Peterborough u3a is? 

[Jan1806]

u3a is a national organisation that has hundreds of local groups. It is for retired peope. Peterbough has over 2,400 members.  If you google it you will find it easily. I wasn't allowed to put the tel no into this forum but it is on the scrolling banner 

[Daniel0210]

@Jan1806 

So that provides a 0300 number. 01, 02 and 03 landline numbers are inclusive with Sky mobile so you should be able to dial it. 

[Jan1806]

You can dial it ok but when you select any of the options e.g. press 1 for membership it doesn't work.. It will work OK from other than a Sky phone

[caesarome]

So you need to report it to Sky so they can take the report from you @Jan1806 , 150 is the number to call Sky on from your mobile.