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Discussion topic: Problem transferring number

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This message was authored by: NaomiMurray99

Problem transferring number

My daughter has bought a new phone from sky in her own name and a new sim card. Her old sim card which I have ends 621 is a sky sim she wants to keep the number but her phone is saying she cannot use the Pac code. Can you help
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This message was authored by: caesarome

Re: Problem transferring number

Posted by a Superuser, not a Sky employee. Find out more

@NaomiMurray99 

You will have to use a pac code to move the number to a PAYG network, then get another pac code from them to move the number to her sim that is on her own Sky account.

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This message was authored by: PandJ2020

Re: Problem transferring number

Posted by a Superuser, not a Sky employee. Find out more

You cannot use a PAC code with a network.

 

As above, the workaround requires transferring the number to a different provider and then back again.

I am just another Sky customer and my views are my own even if you don't like the answers
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