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Discussion topic: Number transfer not worked for RCS chats

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This message was authored by: Lcj

Number transfer not worked for RCS chats

I've recently moved to Sky mobile, and transferred my number across. It was completed yesterday, but my RCS chats are still connected to the temporary number. How can I resolve this? 

I have a Samsung phone

 

Thanks 🙂 

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This message was authored by: 63johnw

Re: Number transfer not worked for RCS chats

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lcj others that have had this issue have found that sky struggle to get it working on a sim that had a temporary sky number on before your port completed. They then had to ask for a replacement sim which comes with your old number already embedded. You would need to call sky on 150 to ask for a replacement sim. I would wait a few days and let your port settle down if I was in your position. 

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This message was authored by: Lcj

Re: Number transfer not worked for RCS chats

Okay will wait a few days and see what happens. Thanks for your help 🙂

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