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Discussion topic: Poor sky mobile signal

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This message was authored by: Snipergod

Poor sky mobile signal

Hello all for some reason I'm getting very poor signal everywhere I go. The strange thing is i've been and got a O2 sim to put in my phone with my Sky sim to compare signal straight. The O2 sim is showing full signal most of the place however my Sky sim is constantly show little to no signal. Dose anyone know a reason for this?

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This message was authored by: Floflo1

Re: Poor sky mobile signal

I've got no idea but I'm having the same problem 

 

This message was authored by: Daniel0210

Re: Poor sky mobile signal

Posted by a Superuser, not a Sky employee. Find out more

@Floflo1 

Possibly a faulty sim. Contact Sky and request a replacement which will be posted to you. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Snipergod

Re: Poor sky mobile signal

I've already done that and it made no difference. Thanks anyway.

This message was authored by: Daniel0210

Re: Poor sky mobile signal

Posted by a Superuser, not a Sky employee. Find out more

@Snipergod 

As your original post was 5 months ago my suggestion was aimed at @Floflo1 to be honest.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: CanardNoir

Re: Poor sky mobile signal

I have exactly same issue.

 

Coverage is advertised as good indoors and outdoors but I can sometimes get one bar for a few minutes at home but even that disappears after a few minutes. Restarting the phone sometimes gets the one bar back but then, after few minutes, its gone again.

 

When I tell Sky I get texts saying everything is OK and I should restart my phone. And so the loop begins again.

 

 

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