When you give me back my upfront amount

[Sumair660]

I ordered my mobile 2 times  before order I paid upfront amount £220 but they cancelled order 2 times but they didn't give me my upfront amount they we'll send you within 14 days but after 2 months they are not send my amount kindly give me my amount back.

[Daniel0210]

@Sumair660 
If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.

You'll need to call Sky to chase this up.