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Discussion topic: Poor signal

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This message was authored by: Yorkshirehaggis

Poor signal

I have very poor or no signal in or around my house. However my wife's phone using Tesco mobile works perfectly fine. Sky and Tesco use the O2 network. I have asked Sky to run checks and they report no problems with the network. My wife's phone is a cheap pay as you go. Mine is a Samsung A34 5g. When I try making a call from home it says ' not registered on a network". Any advise please
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This message was authored by: caesarome

Re: Poor signal

Posted by a Superuser, not a Sky employee. Find out more

@Yorkshirehaggis 

If the phone is from Sky and if available can you make the call with Wifi calling enabled ?

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