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Discussion topic: Poor service
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This message was authored by: Rosemary62
Message posted on 25 Oct 2025 11:50 AM
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Poor service
To cut a longgggg story short. Ordered a swap which was iPhone 16 plus. The phone worked for a week. Then broke. Totally frozen. Couldn't turn off or on , so find my phone was still enabled as couldn't do anything. After a week or more of drama and returning iPhone 16. Lots of calls to another country. Now today , " your return has not been disabled of , find my phone" Really. I can't believe this sky. 12 years of being a customer. It's disgusting
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This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on 25 Oct 2025 01:48 PM
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Re: Poor service
Do you have a question for your fellow customers? (You're not contacting Sky here)
I am just another Sky customer and my views are my own even if you don't like the answers
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