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This discussion topic has been answered Discussion topic: Piggybank

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This message was authored by: Paul557

Message posted on ‎07 Feb 2026 08:33 AM

Piggybank

Piggybank data is not rolling. I have no data and am unable to roll data due to 'technical difficulties' but that leaves me with no data

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Message posted on ‎10 Feb 2026 09:51 AM

Re: Piggybank

Sorted. I called and there was cancellation request on my mobile so have removed that and transferred data

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Message posted on ‎07 Feb 2026 08:45 AM

Re: Piggybank

Posted by a Superuser, not a Sky employee. Find out more

Hi @Paul557  give sky a call on 150. 

just to confirm this is happening on the website and app ? Have you tried incognito mode on your browser when logging into your account ?

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Message posted on ‎10 Feb 2026 09:36 AM

Re: Piggybank

Thanks for the reply

I have tried calling 150 but it direct me online  (here) the hangs up so no use

I cannot use my Piggybank from online or the app

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Message posted on ‎10 Feb 2026 09:45 AM

Re: Piggybank

Posted by a Superuser, not a Sky employee. Find out more

When calling Sky on 150 say nothing when the bot asks you any questions and remain on the line.

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This message was authored by: Paul557 Answer

Message posted on ‎10 Feb 2026 09:51 AM

Re: Piggybank

Sorted. I called and there was cancellation request on my mobile so have removed that and transferred data

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Message posted on ‎01 Jun 2026 11:55 PM

Re: Piggybank

Am unable to roll data from piggybank to my sim

 

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Message posted on ‎02 Jun 2026 04:54 AM

Re: Piggybank

Posted by a Superuser, not a Sky employee. Find out more

@JosephineBerry 

What's happening when you try to roll data? 


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