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Discussion topic: Piggybank Issues

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KennethJ1
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This message was authored by KennethJ1 This message was authored by: KennethJ1

Piggybank Issues

‎10 Jan 2024 10:39 AM

I've been trying to roll data to a sim and the balance is going down but it isn't actually going on. This has been happening for a while and all the solutions that have been given have brought us no joy. 

 

Any ideas?

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Piggybank Issues

‎10 Jan 2024 10:43 AM

Posted by a Superuser, not a Sky employee. Find out more

@KennethJ1 

You haven't said what solutions you've tried but as this has been going on for a while and you seem to be losing the data you're moving over it may be prudent to call Sky and report it. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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