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Discussion topic: Sky Mobile

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Billy+Howard
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This message was authored by Billy+Howard This message was authored by: Billy+Howard

Sky Mobile

‎05 Jan 2024 10:47 AM

Has anyone else had money stolen off them by Sky. Had to pay £394 as upfront paymeny on new phones which Sky then declined but still took the money from my account. Tried to get the money refunded since 13th Dec 2023 and am still waiting for refund 

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Daniel0210
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Re: Sky Mobile

‎05 Jan 2024 11:20 AM

Posted by a Superuser, not a Sky employee. Find out more

@Billy+Howard 

No money has been stolen. If your mobile deal has been cancelled due to you failing the credit checks any downpayment is usually refunded in 14 days. That has probably increased due to the holiday period. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Billy+Howard
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Re: Sky Mobile

‎10 Jan 2024 11:07 AM - last edited: ‎10 Jan 2024 11:46 AM by Community Manager

Bull - Still not had my money back I had to phone them again last week and still nothing. (removed)

 


Moderator note: Removed innapropriate remarks.

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