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This message was authored by: Stacey1381

Phone

My phone is showing the incorrect number on text messages and within mobile service 


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This message was authored by: caesarome Answer

Re: Phone

Posted by a Superuser, not a Sky employee. Find out more

Not sure why you messaged the reply to me but seeing as you have an iphone 15 @Stacey1381 try this:

 

Go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

 

Any further issues please post back on here.

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This message was authored by: caesarome

Re: Phone

Posted by a Superuser, not a Sky employee. Find out more

@Stacey1381 

What phone do you have ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: caesarome Answer

Re: Phone

Posted by a Superuser, not a Sky employee. Find out more

Not sure why you messaged the reply to me but seeing as you have an iphone 15 @Stacey1381 try this:

 

Go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

 

Any further issues please post back on here.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: Stacey1381

Re: Phone

Thank you. This has resolved the issue 

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