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Discussion topic: Phone
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This message was authored by: Aine112
Message posted on 09 Jan 2026 02:25 PM
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Phone
I ordered a phone on the 2nd of January and I was told i would recieve in 1-2 weeks. Now when i check it says more than 4 weeks.
I was never emailed or told about an extension
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This message was authored by: SKY1992bf
Posted by a Superuser, not a Sky employee.
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Message posted on 09 Jan 2026 02:33 PM - last edited: 09 Jan 2026 02:35 PM
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Re: Phone
@Aine112 I assume you are seeing the information on the order tracking page that's the only page you will receive updates on , sky doesn't update via other means until the order is ready and then one from the courier once dispatched
https://www.sky.com/ordertracking
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